It is our goal to make the admission experience for addiction treatment as comfortable and simple as possible for those individuals seeking recovery. Our highly trained admissions counselors are dedicated to assisting you through each step of the admissions process. During that first call, we will conduct a pre-screen to assure that we are the right fit for your teen. For those that meet admission criteria, we can typically admit as quickly as 24-48 hrs. If for some reason your teen does not meet the pre-screen requirements, we will help you with referrals for appropriate care. Once you complete the telephone pre-screen a face-to-face assessment will be set up. Your teen will receive a comprehensive assessment with an admissions counselor which helps us determine the appropriate course for treatment. Accompanying family members or friends will meet independently with an admissions staff member for a brief interview and to have any questions answered regarding treatment.

Referring Professionals

  •  The admissions process starts with a phone call in order to gather information regarding your client. We value your collaboration and also ask to speak with potential resident’s guardian to complete a 10 minute phone interview to determine appropriateness.
  • We will review insurance and have a financial discussion with the guardians about your client’s stay.
  • We are generally able to schedule an admission appointment within 24-72 hours of the first initial call.
  • We are able to assist families that may need a transportation service in order to have their son admitted with us. We just ask that your client arrive on our campus before 3pm CST.
  • We look forward to working with you and can provide weekly updates while your client is with us during their treatment stay.


  • We are in network with over 40 commercial insurances which sets us apart from other residential programs.
  • While insurance varies plan to plan and on each individuals case, our goal is to have insurance cover as many of the first 30 days as possible
  • With certain plans we are able to utilize insurance benefits for our Extended Care program as well to help with the cost.

Self Pay Rates


In the event that you and your treatment team recommend a length of stay greater than what your insurance will authorize, Cumberland Heights offers self-pay rates that are discounted from our published rates and very competitive with other nationally respected treatment centers. – Program transfers will likely need consults from ARCH Admission and or Administration staff. Transfers from programs that provide similar care as our Phase 1 will be considered for our $16,500 rate, this allows 10 days for us to assess readiness for the Phase two, includes psychiatric evaluation, 12 step instruction for those coming from a non-12-step program. Common programs that fit this would be: completion of a substance abuse primary program, completion of wilderness program, completion of a longer-term program in which substance abuse still needs to be addressed. If the teen relapsed in any of these programs the full Phase 1 program may be recommended. Please note that we can take more time to assess these cases and gather information to make the best informed recommendation. This includes speaking to the referring program, previous therapists and any other collateral information. – Teens seeking treatment from lesser level of treatment programming, such as therapeutic boarding schools, IOP or similar LOC will be admitted for the full Phase 1 program. – Teens that left ARCH Academy and relapsed within 30 days will be assessed for LOC. – Physicians’ services are billed separately through CHPA. Prescriptions unrelated to detox are forwarded to an outside pharmacy for your convenience and will be billed to your insurance for you. Most medications can be brought with you to treatment and will be reviewed by your attending physician. – Physicians’ services are billed separately through CHPA. Prescriptions unrelated to detox are forwarded to an outside pharmacy for your convenience and will be billed to your insurance for you. Most medications can be brought with you to treatment and will be reviewed by your attending physician. Phase 1 Primary/Assessment: 30 days: $22,500 – $750 per diem
Phase 2 ARCH Academy Traditional Program: 4-6 months: (progress dependent): $9,000 per month, $300 per diem, plus a $250 monthly activity/necessity allowance.
Phase 3 Transition: 1-2 months: Same as Phase 2: $9000 per month, $300 per diem, plus a $250 monthly activity/necessity allowance. Program Transfers from similar level of care: 10 days Primary/Assessment, 30 days of traditional programming $16,500 and then billed typical $9,000 per month starting at day 41. Discount: 5% discount for up front payment of entire program.

What To Pack

  • Schoolbooks (Education staff will hold these)
  • Copy of immunization records
  • If applicable- custodial paperwork
  • Prescribed medications (stimulants and narcotics not allowed)
  •  Pictures of immediate family
  • Clear water bottle
  • 7-10 days worth of clothing (staff will provide laundry detergent), we suggest a combination of everyday clothes, a couple sets of dressier clothing for offsite activities, and athletic wear (however, no tank tops allowed).
  • Some suggested items: tennis shoes, sandals/flip flops, hoodies and rain jacket

Items Not Allowed

  • Aerosol products
  • Alcohol free mouthwash that is opened or unsealed
  • Body jewelry that is extra or unused
  • Alcohol or drug logos on clothing
  • Books (must be approved by primary counselor)
  • Cash
  • Cell phones, camcorders, and/or cameras (if bought items will be sealed and locked up until discharge)
  • Cleaning supplies – Lysol, hand sanitizer, air freshener etc.
  • Clothes hangers (wire and plastic)
  • Cologne and Perfume
  • Detergent and fabric softener
  • Drug paraphernalia
  • Dryer sheets
  • Food and Beverages (gum only)
  • Gels and Liquids containing alcohol
  • Hemp (jewelry and hygiene products)
  • Lighters/matches
  • Magazines/Newspapers
  • Markers (Sharpies, etc.)
  • Mechanical pencils
  • Mouthwash/Aftershave/Hairspray (unless it says “alcohol-free”)
  • Musical Instruments (may have after presentation of 1st Step)
  • Nail clippers/Tweezers (put in Sharps drawer)
  • Nail polish/nail polish remover
  • Photographs that depict drug/alcohol use or sexually explicit situations
  • Puzzles/games/arts and crafts
  • Radios, TV’s, CDs, DVDs, iPods, computers, or any other electronic devices (take to Medical)
  • Razors (disposable/bladed/safety razors) Electric razors only!
  • Sexually explicit material of any kind (including writing on clothing)
  • Shaving cream
  • Stuffed animals
  • Tank top clothing
  • Tobacco products
  • Weapons

Once Admitted

Once your teen is admitted to ARCH Academy he will be welcomed with an introduction huddle of his peers and the staff that will be working with him. He will be provided with a detailed orientation so that he fully understands the program and expectations. Your teen will be connected with his primary therapist and an intensive treatment planning interview will take place to navigate your son’s treatment. You will be contacted by his primary therapist for introductions and further information gathering that will be incorporated into his treatment.

Family Communication

Your son will be calling you after his 4th day in treatment. Your counselor will work with you to establish a time for the call. You will also be asked to participate in weekly family sessions with your teen and counselor. The family program counselor will call you during that first week of admission and invite you to the intensive family program. His counselor will inform you of your eligibility for visitation, typically the Sunday after your son’s first week. The visitation schedule will be explained to you by your counselor. Further details will be provided to you in your parent handbook at the time of admission.

Frequently Asked Questions

Does your son appear to live a double or secret life? Does your son appear to have a long reason for everything and finds a way to blames others frequently? Has he become less and less motivated? Do consequences not seem to have an impact on his behavior or attitude?

Maybe it’s likely that your son needs professional help and further assessment is recommended.